Offers
Fidanet
A carrier grade call center equipped with a powerful CRM, integrated with your emails & Social media platforms.
NetBOX
Bandwidth & Public Wifi tool that manages bandwidth usage, filters contents and offers Customized landing pages for schools, hotels and other public venues.
Imboni
Motor vehicle GPS tracking solution availing geofencing feature, live updates, route Playback, alerts & reports.
WallNet NGFW
Customized Firewall that offers deep packet inspection, Content filtering and VPN with visualized logs.
Professional services
Call Centers + CRM, Email and Social Media
Expertise in integrating call centers wit SIP/E1 providers. For easy tracking of calls and requests made by clients/partners. We do provide integrations with CRM, E-mails and Social media platforms. Calls get routed in the right groups; Skill, Administrative service and Sales administration.
Systems Audits, Customizations & Integrations
IT infrastructure audits; systems evaluation, risk mitigation and information management compliance. Entreprise applicaions Integration with 3rd parties; call centers with crms, Wireless systems with Radiuses, Odoo, opensense, Vtiger, Vicidial to name a few.
Our References
what our clients say
Dorothe Mukamakubana
As an IT manager of the company I work for, I will never regret a second the decision to work with Fidalix. I was super astonished by their perfection and professionalism. They completely changed how we look at local IT companies.
Michel Manon
I met Emma in an international summit in Europe, She immediately captured my intention due to her fluencial knowledge about the services her companies offer. I decided to give her a try to present my company's benefits in East Africa. But I have to say that I would have regreted not to work with Fidalix.
Maniragaba Etienne
I am a private consultant working in networking field. I called Fidalix on a phone some few years ago trying to work with them in companies they serve. I never expected a fast and professional response from them. Since I started working with them I never stopped growing incredibly and I never ceised to hear praises from happy clients.
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Useful Links
Contact Us
info@fidalix.com
+250788302154
+250788313955
Po BOX 6347 Kigali
